Embedding call records

Manage call records

If you need call records for an external service (for example, ERP system), use our API connector.

It will connect any application to the Asterisk Manager Interface – via WebSocket or REST API.

Connector

provides an API for applications to retrieve call records.

Apps

accept links to call recordings and play audio files.

Attaching call records to applications using Asterisk

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Implementation process

On a virtual or physical server, our engineers install the Asterisk system, set up the configuration and connection to communication channels.
Asterisk
on a dedicated Linux server
A special module based on Node.js is installed, working with the Asterisk Manager Interface and with an external app or SaaS that accepts call records.
Connector
in-house designed
Scripts are set up to allow you to perform webhooks on certain phone events for an external application by calling the corresponding methods in it.
Integration
via WebSocket or REST

Call records

within your apps and services.