Difficulties in scaling or customizing Cisco are eliminated by integrating Asterisk into the communication scheme.
A popular Open Source product reduces the cost of a solution without sacrificing the quality or reliability of the telephony.
takes over the processing of some calls, for example, for contact center operators.
serves internal telephone subscribers in front of or behind Asterisk.
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And Asterisk technical support rates.
The system takes over some of the calls on individual routes, or all of the calls – when the Cisco PBX is completely replaced. Cisco IP phones are retained after they are re-installed.
Trunks and separate telephone communication channels that provide routing of calls according to the rules described in the configuration settings of both PBXs.
A special module in Node.js that processes phone events from Asterisk and Cisco, and passes them via API to external systems and apps for collection of statistics and external control.
from your applications and services.