Integrating call statistics

Statistics management

If you want to see call statistics in another system (for example, in CRM), use our API connector.

It will connect any application to the Asterisk Manager Interface – via WebSocket or REST API.

Connector

provides an API for applications to get call statistics.

Apps

accept statistical data on calls and display reports.

Embedding call statistics into applications with Asterisk

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Implementation process

On a virtual or physical server, our engineers install the Asterisk system, set up the configuration and connection to communication channels.
Asterisk
on a dedicated Linux server
A special module based on Node.js is installed that works with the AMI, as well as with an external app or SaaS service that receives call statistics.
Connector
in-house designed
Scripts are set up to allow you to perform webhooks on certain phone events for an external application by calling the corresponding methods in it.
Integration
via WebSocket or REST

Call statistics

within your apps and services.