Odoo and Asterisk integration

Odoo ERP system

Includes CRM system, modules and processes that need to use calls and employee statuses.

Thanks to the integration of ERP-system and Asterisk, users have convenient access to telephony.

Asterisk

manages calls, statistics and recording conversations.

Odoo

uses telephony functions via the Asterisk Connector API.

Docking Asterisk with Odoo (OpenERP)

Learn the price of integrating Odoo with Asterisk

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As well as tariffs for Asterisk technical support.

Integration components

Asterisk manages communication channels, as well as routing calls according to preset rules and directs them to internal subscribers – users of the ERP-system.
Asterisk
processes calls
ERP-system allows you to make outgoing calls from the interface, and receive incoming calls with the display of customer cards, statistics and call records.
Odoo
ERP and CRM system
Special module in Node.js – processes phone events from Asterisk and passes them via API to Odoo to collect statistics and manage calls from ERP-system.
Connector
for call integration

Calls from Odoo

integrating calls via Asterisk.