Includes modules and processes that need to use calls, statistics and employee statuses.
Thanks to the integration of ERP-system and Asterisk, users have convenient access to phone functions.
manages calls, statistics and recording conversations.
uses telephony functions via the Asterisk Connector API.
Write your contacts, so we can send you data on the cost of integration with SAP ERP.
As well as tariffs for Asterisk technical support.
Asterisk manages communication channels, as well as routing calls according to preset rules and directs them to internal subscribers – users of the ERP-system.
ERP-system allows you to make outgoing calls from the interface, and receive incoming calls with the display of customer cards, statistics and call records.
Special module in Node.js – processes phone events from Asterisk and passes them via API to SAP ERP to collect statistics and manage calls from ERP.
integrating calls via Asterisk.